Thank you for choosing Urology Specialists Surgical Center for your surgical procedure!
OUR MISSION
To provide uncompromising and compassionate outpatient surgical services employing the highest standards and commitment to quality care.
GOALS AND OJECTIVES
- To create a safe and convenient environment for patients, physicians, and staff.
- To ensure all patients receive the highest quality of care.
- To function at a high level of efficiency for both the patient and physician.
- To assure that all information regarding patients is kept private and confidential.
- To provide an atmosphere of compassion and understanding with minimal stress and anxiety.
- To ensure that the medical staff, clinical and non-clinical personnel display professional performance and conduct.
QUALITY PHILOSOPHY
In accordance with our mission statement administration, management, and all employees are committed to providing quality care. This commitment will be nurtured in an environment supportive of excellence, non-threatening in nature, open to suggestion and conducive to positive change. Administration, management, and staff will take an active part in a planned, systematic organization wide approach to ensuring quality and improving performance and or processes.
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WHAT TO EXPECT AT CHECK IN:
- Please arrive 30 minutes before your scheduled procedure time.
- If you are a new patient, paperwork should be completed prior to arriving for your appointment. If you did not receive paperwork in the mail, please come 45 minutes before your scheduled procedure or print the necessary forms from our web site to complete prior to arrival.
- Remember to bring your insurance card(s) and a government issued photo id.
- All surgical center patients will be given an id bracelet for verification purposes in our facility.
PATIENT INFORMATION AND FORMS:
BILLING INFORMATION:
Urology Specialists Surgical Center will bill your insurance company for your services separately from your surgeon, and pathology or laboratory charges, if a specimen or sample was taken. We accept most insurance plans, including Medicare. You will be billed for any amount determined to be your responsibility, such as deductibles and co-pays. We accept Visa, Mastercard, and Discover to assist you in paying for your services. To ensure proper filing of claims, please bring valid insurance cards with you on the date of surgery.
It is your responsibility to satisfy the conditions of your insurance plan; therefore, we strongly recommend that you contact your insurance carrier to confirm benefits and any requirements prior to surgery (such as pre-authorization). It is your responsibility to verify that your insurance plan covers our facility services. Our center cannot be held responsible for claims denied for failure to meet specific requirements on your behalf.
If you have any questions or problems regarding your bill, please contact our billing department and our staff will be happy to assist you. Our billing department number is 605-336-1940. |
